It’s a schedule that includes buses… You’re going to have the odd person who either isn’t ready, doesn’t have enough on their account, or doesn’t understand the system, and each one knocks the schedule off by 20-40 seconds. You’ve also got lines at the machines, you’ve got overhead to track all this… None of that is free, especially not the man hours

I’ve used really really great paid public transport… It just does not compare to when it’s also free. More people use it, people act less entitled, it’s just a better experience