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Joined 2 years ago
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Cake day: July 5th, 2023

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  • “An issue with a routine firewall upgrade resulted in some callers from the Northern Territory, South Australia, Western Australia and New South Wales not being able to make emergency calls. Approximately 600 calls were identified to have failed during the outage, and at least four people who attempted to call Triple Zero during the outage have been confirmed to have died.”

    Wow, as someone who works in this exact role of upgrading firewalls i can tell you i have an incredible amount of anxiety when we need to do them because it is a high risk device that has caused issues in the past. Thankfully, our problems would never lead to the deaths of others, and I really can’t imagine how anyone who had a hand in this upgrade feels after hearing that. Plus, with how much attention it has, someone, if not multiple people, are going to lose their jobs. Sadly, after it upgraded, it probably worked fine except for this one or a few policies that controlled this one specific route. So nobody would have been able to tell until complaints rolled in. I dont even work in a huge company, and ours have hundreds of individual policies, so they easily could have a thousand or thousands of policies on 1 firewall. I really wonder what vendor they use.








  • Thankfully, we never lost data, but we have had the controller die a few times through the years on a few servers before. Thankfully we had great support and the part was same day delivered to us to replace and the 2nd time was a Dell server which we also get the part same day and a tech to come replace it for us.

    We avoided buying servers with this going forward. At this point, we really only have VM’s and only a handful of physical servers anymore, so it’s not even a concern.