You are entirely ignorant of how anything works. There’s no “liability” unless they seriously fuck a goat. Downtime is expected and, in fact, built into contracts. X amount of downtime for service, Y amount for unforeseen circumstances, Z amount for shiggles. There may be some prorating built into it, but even that will be after a certain amount of downtime.
No matter how you slice it the only reason anyone uses cloud services is to cut costs. There actual facts simply do not pan out when you’re talking about security.
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