• Martin@feddit.nu
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    2 年前

    While I agree that increasing consumer debt is a problem, I think Klarna provides a valuable service for online shopping.

    I can get my goods delivered and inspect them before paying anything. If the goods are not as stated (or don’t arrive at all) I just dispute it and then it is Klarnas problem, I haven’t risked anything of my own money. If I had paid up front, I would have to try to get my money back. It’s almost always harder to get money back than to dispute and refuse to pay.

    Some regulations are welcome, but I don’t see BNPL as a bad concept in itself.

    • no banana@lemmy.world
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      2 年前

      It’s the people they’re counting on not paying after the BNPL period is over that need more protection. That’s where the trap is, and where these actors make their money.

    • EtherWhack@lemmy.world
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      2 年前

      Klarna is permanently on my do not trust list, as what I experienced told me they can’t manage their system correctly. And for someone who can put a derogatory mark on your credit, I’m not risking it.

      (Bear in mind when I got the first email, just to be safe, I paid off the remaining balance the Friday of that week.)

      I figured they caught and corrected it, so no harm, no foul.

      When I tried using them at the end of the month however, (I think for upgrading my comp) they rejected my finance request. I wasn’t sure, but I had my suspicions it was due to their fuck-up as I only used them once.

      3 weeks later, they sent this.

    • catloaf@lemm.ee
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      2 年前

      You can already do all that with a credit card, and your bank is more likely to side with you. Why not just use that? There’s several decades more regulation on credit cards, too.

      • Martin@feddit.nu
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        2 年前

        Mostly convenience, the Klarna app is miles ahead of what my bank offers.

      • Murvel@lemm.ee
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        2 年前

        That’s not even true. Oftentimes, the debit card transaction is completed long before the product arrives…

          • Murvel@lemm.ee
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            2 年前

            Debit cards are defacto standard in the EU, far fewer uses credit cards.