So to preface, I only really use doordash when I’m sick and I want to get food without spreading whatever I have. So I don’t open the app much. I just noticed that dominos is on the doordash app in my area. Why in the world would anyone ever doordash a dominos pizza when they already do delivery anyways? That just seems like a great way to burn a bunch of extra money for a worse service.

  • IntrovertTurtle@lemmy.zip
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    18 hours ago

    Former Dominos manager here. As another user said, distance is part of it.

    Places usually don’t deliver outside of a certain distance for a couple of reasons, proximity to sister chains (one Dominos can’t deliver to another Dominos area), and delivery time. The further the customer is the longer it takes to get the food to the customer, and to get back and deliver more.

    Another reason is particular area. At my Dominos we had a ‘do not deliver’ list. These were neighborhoods or parts of the city where there’s reason to not send drivers there for their safety. The projects/ghettos/whatever term you like, and other general areas where drivers have been robbed/threatened/etc. I heard one story about before I worked there, one of the drivers was held hostage.

    Door Dash or similar may not care about those things for XYZ reason, and send their drivers there anyway.

    • Pika@sh.itjust.works
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      17 hours ago

      that last part is pretty fucked up. I know you likely had no control over that when there but,

      “We aren’t willing to send our drivers into this area for profit because of safety concerns, but we will send another companies drivers into the area”

      Is a bad/entitled policy.

      edit: removed beginning as I didn’t want post to seem like I was directing it at PC.

      • IntrovertTurtle@lemmy.zip
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        17 hours ago

        Unfortunately we didn’t have much say in the matter. The way Door Dash did it was pretty roundabout. Instead of making some deal with Dominos (at least, when I worked there), they just submitted the order through our website under either the driver’s name or the customers. I doubt any of them knew the areas.

        But I do agree with you.

        • Pika@sh.itjust.works
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          17 hours ago

          yea DD does that with stores that don’t opt out of it. It’s dumb, while you do have the ability to actually partner with them(and in doing so you gain the ability to control when and who places/gets orders), if you don’t have an active partnership, they just send it via the dashers name and give the dasher a temp card to use for the transaction.

      • nutsack@lemmy.dbzer0.com
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        16 hours ago

        dominos in this case aren’t the party sending staff at another company to the dangerous locations. that would be doordash

        • Pika@sh.itjust.works
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          9 hours ago

          yea, instead they are providing a company food so they can deliver there instead, since that makes it so much better lol

          I can see the argument of, well, we didn’t know it was a DoorDash, we didn’t know where it was going, but like for partner establishments that excuse doesn’t exist, and even non-partner establishments could very easily just choose to not allow DoorDash at the establishment. It’s a huge “not my problem and gets me more money” mentality

          • XeroxCool@lemmy.world
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            2 hours ago

            It’s huge “I can’t fix this problem myself” mentality. Dominoes isn’t sending anyone to that neighborhood. Could you imagine the furthered dystopic trend if Dominoes (and others) COULD choose which neighborhoods to not serve AT ALL? If multi-brand corporations could so directly manipulate product availability like that?

            There’s enough problems in poorer areas becoming “food deserts” by lacking proper groceries and only having garbage fast food available in walking/bussing distance. Let’s not give the French fry overlords any more power to tailor the markets through delivery denial.

          • nutsack@lemmy.dbzer0.com
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            9 hours ago

            you think they should refuse to sell food to people in underprivileged areas? man no offense but that’s really fucking stupid

            • Pika@sh.itjust.works
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              9 hours ago

              I did just edit it to make my point a little clearer, which changed quite a bit of it. But to answer your question, if that area is an unsafe area, yes 1000%

              Being said, it’s not because it’s an underprivileged area. It’s because the area isn’t safe to be in, so therefore, if you’re being robbed/mugged, delivering food to the area, don’t put people in that situation. To me, it’s absolutely stupid to think anything else.

              • nutsack@lemmy.dbzer0.com
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                23 minutes ago

                I think you’re just extremely wrong about all of this. The doordash app could warn drivers about certain areas and give them the option to refuse orders, but this has nothing to do with dominos. They are responsible for their own staff.