customer protection is taken seriously in germany (or any country whrere laws protect customers from companies rather than the other way around for that matter). you can’t for example just send an email to your customers saying “we’ve made some changes to our terms and conditions” without making it possible for the customers to say “ok, I’m out”. if there is no such option the customers may rightfully argue that this is simply not the product they purchased and the conpany is breaking their end of the deal.
customer protection is taken seriously in germany (or any country whrere laws protect customers from companies rather than the other way around for that matter). you can’t for example just send an email to your customers saying “we’ve made some changes to our terms and conditions” without making it possible for the customers to say “ok, I’m out”. if there is no such option the customers may rightfully argue that this is simply not the product they purchased and the conpany is breaking their end of the deal.