Bit unpopular, but I actually prefer servicenows ticketing system over Jira. Although a big part of that comes down to how my team worked for a while
For a while I had to use Jira for any cloud work and ServiceNow for any dev work on that platform. Keeping track of 2 different boards is maddening
I might get down voted too but I think i follow what you’re talking about
I had to look up a source again but I remember reading that they were having major equipment issues like rockets getting fueled with water and stuff like that.
If that is the case, then something like this doesn’t sound that surprising
Found my source