I beg you, if you are a developer of an open source app or program - add screenshots of your app to the README file. When looking for the perfect app, I had to install dozens of them just to see what the user interface looked like and whether it suits me. This will allow users to decide if the app they choose will suit them… Please, don’t think about it, just do it…
Although I understand the OP’s perspective open-source is a community effort and people should have a more proactive attitude and contribute when they feel things aren’t okay. Most open-source developers aren’t focused / don’t have time for how things look (or at least not on the beginning). If you’re a regular user and you can spend an hour taking a bunch of screenshots and improving a readme you’ll be making more for the future the project that you might think.
When the last big Twitter migration to Mastodon occurred there were a lot new users complaining about things like documentation, bugs, etc. Old users and FLOSS supporters kept pushing the “its open source, write a doc or fill out a bug ticket” and evem included documentation on how to do those tasks.
Most people just continued to complain. /facepalm
We just don’t live in a world where making the changes you want are encouraged. We have been thought to just accept whatever changes happen or at most file a suggestion that almost noone will listen to. Obviously open source is different but it’s still such a tiny minority compared to how the rest of the world functions
The big difference here is there is already this “learning curve” about the whole fediverse that people were struggling with that many of us wrote blog posts and had toot chains we’d forward explaining how this universe works. Adding in links and screen shots and templates for how to submit a bug…
…I hate saying this but the vast majority of people are just lazy. It’s not a culture issue or not something too difficult. People like to complain and not put in effort to things. People expect others to do things for them and don’t get that free comes with a cost.
FOSS isn’t really that small, it’s just that most people don’t do any type of investigation into what they use for technology. Much of what you use may have a for-profit company in front of it but huge parts of their products are open source andnyou can directly influence the products by actually engaging the projects themselves.
Yeah people are very much lazy and that’s fine, you just have to work around that and well culture is one way of getting people to do what should be done.
As you say Foss does impact quite a lot of those company products however what is the important part of the casual user is what and how they interact directly with the products and well at no point are they expected to directly impact the project, it’s just you use what you are given. That is why they have that people will do things for me mindset bc that is what happens with almost everything the use