• Reyali@lemmy.world
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    3 hours ago

    I’ve been taught:

    Value = Benefits received / Costs incurred

    Costs can be price, time, energy, etc.

    Benefits can be a physical product, an experience, a feature, or less tangible like peace of mind or security.

    If you increase price, other costs must go down OR benefits must go up; otherwise value is lost.

    And yes, it’s all perception. Benefits don’t affect all customers equally, and people place different value on their time, etc.

    Your comment is spot on. I have just found this equation consistently holds up.