• Maerman@lemmy.world
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    11 hours ago

    Exactly. That second example infuriates me. Just give me something to troubleshoot, for fuck’s sake.

    • henfredemars@infosec.pub
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      5 hours ago

      It infuriates me because it’s disrespectful. The message insinuates that I wouldn’t be able to figure it out.

    • boonhet@sopuli.xyz
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      8 hours ago

      Needed to add my phone number for 2FA on a website. Something went wrong :( checked network tab and the error being returned from the API was too short phone number, they’d made an assumption based on the country they were from.

      I still had to message their support to let them know, but… They could’ve made it easier to find out the reason at least.