On the one hand, it seems obvious that they would, to ensure that the digitisation worked. On the other hand, they’d probably get through 1 customer per month if they did that. So either they just dump the material to a file and send it, or they check every 10 minutes or so and watch a few seconds, but no more than that. Does that sound about right? 🤔
I have some stuff from 30+ years ago I’d like digitised, but I don’t know how I feel about a stranger watching 9-year old me be disproportionately excited to the point of tears about my Christmas gift of a life-size cardboard cutout of Wesley Snipes that my dad almost certainly stole from the video rental store. Some memories should stay memories.
More expensive option but you can try to get a compatible camera on ebay, doesn’t have to be the same model as long as they use the same format I THINK, (but note that some cameras were digital and still used the same tapes, I don’t think those read will analogue, so if your tapes are analogue get an analogue camera), then all you need is a TV capture USB dongle with composite input or composite to HDMI + HDMI to USB.