Hi, years ago if someone had asked, “Which Linux Distribution has the best Community Support?” I would have answered “Ubuntu”, but mainly because my journey took me from openSuse to Ubuntu, with some detours around DamnSmallLinux and Puppy Linux, with Ubuntu being the clear winner in terms of having a friendly, welcoming, and active community.

The main avenues of finding support were #ubuntu on freenode (now https://libera.chat/) and https://ubuntuforums.org/ (now retired). Back then both of these were humming with activity. Today, the activity has severely decreased; people don’t seem to be hanging out in these spaces helping each other, with the occasional expert popping in and steering the conversation. They’re mostly quiet. There’s also discourse.ubuntu.com, which I don’t know well, and the Ubuntu Matrix space, which is just an awful buggy experience. Even today, Element took 5 minutes to load, and then hit me with the “this channel is closed, the conversation continues elsewhere” which didn’t work when I clicked it. Not like IRC at all.

All this to say, I don’t think I can recommend the Ubuntu Community any more, unless it truly is the best option and I’m doing it wrong somehow. I am open to that possibility!

The others I’ve heard of, and the preconceived notions I’ve heard are:

  1. Debian - community geared towards more advanced / knowledgeable users
  2. Arch - community geared towards more advanced / knowledgeable users
  3. Linux Mint - less active than Ubuntu
  4. Fedora - corporate Red Hat?

Could anybody help me out here to find a Linux Distribution where you can talk to actual helpful humans and solve a problem together if you get stuck?

    • CubitOom@infosec.pub
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      3 hours ago

      EndeavourOS is Arch based, OpenSUSE is not. Although OpenSUSE is great too, the philosophy and approach is very different.

      • birdwing@lemmy.blahaj.zone
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        2 hours ago

        Would it work for general usage too?

        Within Linux I see ‘beginner’, ‘intermediate’ and ‘advanced’ users mentioned, but I’m not sure where I’d fall, or what those would roughly denote.

        Like I’m familiar with what a terminal is and how it can be used for commands, I’m not like an old grandma not knowing what the big red X button does, I know not to delete system32 or to avoid sudo rm rf, but I’m not familiar with a shell, setting up an IP of your own, that stuff. I think this would label me as an average user for whom intermediate distros would be possible, but I’m not sure.

        • CubitOom@infosec.pub
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          2 hours ago

          I don’t personally believe in those categories. I think it should be broken down to

          • “doesn’t want to read errors”
          • “willing to learn”
          • “knows how to fix that error”

          I think if you are ok with reading, researching, learning, and willing to make mistakes, your computer actually becomes easier to use from the terminal.

          Now, your use case is important, so is your workflow. There is no correct solution and you should try to take the time to discover the right solution for yourself.

          I’d say, start with a distro with a live image and test. You can reinstall a computer as often as you want with different distros.

          I use endeavourOS for gaming, web browsing, hosting, development, video editing, meme creating, and many other things. So I’d say it’s really general purpose.

          • birdwing@lemmy.blahaj.zone
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            2 hours ago

            Live image and test?

            do you mean I’d download a distro, put it on a USB, and then extract/open it in there, and test it out?

            (and ofc, saving my data on my own desktop on an external hard disk, before committing to switch)?

            • CubitOom@infosec.pub
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              2 hours ago

              A live image is an ISO that you can boot directly to without installing on to your drive. You can place it on a USB stick with Ventoy, and then during post you chose to boot from the USB instead of your installed drive.

              The EndeavorOS ISOs are live images too.