Is a CR-Touch sensor a "consumable"? Creality thinks so. After our CR-10 SE failed, we spent 23 days fighting a warranty claim that should have taken minutes. Here’s the playbook they use to make you give up, and the exact steps we took to force them to pay.

Is a CR-Touch sensor a “consumable”? Creality thinks so. After our CR-10 SE failed, we spent 23 days fighting a warranty claim that should have taken minutes.

  • squaresinger@lemmy.worldEnglish
    2·
    3 days ago

    Yeah, it was 50 for mine, so quite similar.

    I’m considering switching to laser/led, since the power consumption should pay for itself after a few years, but didn’t get around to it, so now my 12yo projector is on its third lamp.

    I always just replaced the bulb and kept the cradle.

    Tbh, that lamp+cradle combo is a plain scam. No way the cradle is worth €150, but most people will just check the suggested lamp (which is lamp+cradle) and the projector manufacturer makes €150 off a small piece of aluminium.