“…in matters of taste” is the phrase you forgot, bud. The rest of your point is fine, but the rambling has no connection to the customer being right, just greed.
I’ve been orbiting the sun for more than 40 years and that’s the first time I’ve heard that, which doesn’t surprise me in the slightest, people will always misquote stuff for there own benefit.
I’ve been orbiting the sun for more than 40 years and that’s the first time I’ve heard that
It’s because it’s not true. It was always “the customer is always right”, full stop, originating in 1900s department stores as a slogan to encourage employees to be doormats for entitled customers. Gotta make the owners richer!
Then folks on the internet uncritically started repeating this “matters of taste” nonsense in the last decade or so, and here we are. It only bothers me because it’s demonstrably untrue and places the full responsibility for bad behavior on the customer, as if they’re intentionally misinterpreting a guideline, when it’s truly the retailer’s policies that encourage that behavior.
“…in matters of taste” is the phrase you forgot, bud. The rest of your point is fine, but the rambling has no connection to the customer being right, just greed.
I’ve been orbiting the sun for more than 40 years and that’s the first time I’ve heard that, which doesn’t surprise me in the slightest, people will always misquote stuff for there own benefit.
It’s because it’s not true. It was always “the customer is always right”, full stop, originating in 1900s department stores as a slogan to encourage employees to be doormats for entitled customers. Gotta make the owners richer!
Then folks on the internet uncritically started repeating this “matters of taste” nonsense in the last decade or so, and here we are. It only bothers me because it’s demonstrably untrue and places the full responsibility for bad behavior on the customer, as if they’re intentionally misinterpreting a guideline, when it’s truly the retailer’s policies that encourage that behavior.
So what I said was right, people always change things
100%!
Dang, this one got me as well. I guess I was hoping for the good in humanity. Doing that gets harder every day…
There’s no evidence of that being used originally. It was just made up by people or reddit/tiktok