Whether you are a buyer of security services, or a provider of them, what metrics, visuals, information is actually important to customers? What is the preferred way to consume reports - emails, dashboards, PDF reports, chat bots, smoke signals? Any thoughts and inputs much appreciated!
Thank you for an excellent perspective! I really like the narrative story approach. Often I find reports too dry to provide the necessary context, the storytelling approach can provide a good antidote against that!